Trading standards in North Yorkshire have warned today prior to another forecasted cold snap that they have received many complaints about consumers being ripped off by coal men. It seems that gone are the days when you could trust that a bag of coal was 25kg or 50kg for the large bag, now you need to buy some scales to weigh it yourself.
One of the things you should look at is making sure that the van being driven has the companies name and contact details on. If you're offered quantities other than 25Kg or 50kg you are also likely to be dealing with a cowboy. Never buy from someone just passing, who knocks on your door, ask the neighbours who they use.
Anyone with a complaint about a solid fuel supplier should contact the trading standards team via Consumer Direct on 0845 4040506
